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How to FORGOT PASSWORD?

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STEP 1

Click "LOG IN"

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STEP 2

Click "FORGOT PASSWORD"

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STEP 3

Fill up your information
Click "SUBMIT"

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Verification code SMS will send to your phone number

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TEMPORARY PASSWORD will be sent via SMS to your phone number

STEP 4

Enter
*ARC
*SMS verification code that send to your phone

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(SMS: Hello QPAY member! Your temporary password is 12345. Enter this password in the password column)


Click "LOGIN"

STEP 5

Create New password
Confirm New password

Click "CONFIRM"

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REMINDER

Please log in to Qpay with your NEW PASSWORD and make sure to remember it to avoid for your account getting locked.

CANNOT LOG IN AFTER MANY TRIES?

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STEP 7

Now you can login with your NEW PASSWORD

☑ Reminder

​Mobile number

Please enter the mobile number you're currently using; we'll send a verification code via SMS to it.

​New Password
To enhance your account's security, once you change your password, your previous password will no longer be active. You must always use your new password for access.
Account  retrieval
Attempting to log in with your old password will trigger a security lock on your account. If this occurs, simply reach out to our customer service for help regaining access.

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