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How to Change
Password + Phone Number

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STEP 1

Click "Login"

STEP 2

Click "FORGOT PASSWORD"

STEP 3

Click "FORGOT YOUR PHONE NUMBER?"

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STEP 4

Fill up your information
Click "SUBMIT"

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STEP 5

Enter SMS verification code that send to your phone
Click "SUBMIT"

STEP 6

Enter *ARC *New Password
Click "Login"

STEP 7

Upload *ARC photos *Selfie
 

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☑ Requirements

ARC photo

The submitted photograph must present a ARC card. The image must be clear, sharp, and entirely free of blur, pixelation, or any visual distortion.

Selfie photo

Please take a selfie with your entire face clearly visible (no mask or mouth covering).​

Mobile number

Please enter the mobile number you're currently using; we'll send a verification code via SMS to it.
New password

Please create a new password (if insert old password here will be rejected)
Account  retrieval

Attempting to log in with your old password will trigger a security lock on your account. If this occurs, simply reach out to our customer service for help regaining access.

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