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About Sending Money

Q : How much money can I send per transaction?
Per Transaction Limits

  • Cash Pickup: Maximum of 29,999 PHP per transaction.

  • Bank Account Transfers: Maximum of NT$30,000 per transaction.

  • Per transaction limits is inclusive of transaction fees

Cumulative Transaction Limits

  • Monthly Limit: A maximum cumulative amount of NT$50,000  is permitted per month.

  • Annual Limit: A maximum cumulative amount of NT$500,000 is permitted per year.

  • Cumulative Transaction limits is exclusive of transaction fees

 

Q : Can I send to other banks than BPI, BDO or LANDBANK?
A : Yes, you can send money to all the banks and E-wallets listed below:

BANK CODE
BANK NAME
ACCOUNT NO. DIGITS
BANK CODE
BANK NAME
ACCOUNT NO. DIGITS
BANK CODE
BANK NAME
ACCOUNT NO. DIGITS
CITI
CITIBANK
UB
UNION BANK OF THE PHILIPPINES
E-WALLETS APP BANNER (WEBSITE).png

Q : How much money can I send per transaction?
Per Transaction Limits

  • Cash Pickup: Maximum of 29,999 PHP per transaction.

  • Bank Account Transfers: Maximum of NT$30,000 per transaction.

  • Per transaction limits is inclusive of transaction fees

Cumulative Transaction Limits

  • Monthly Limit: A maximum cumulative amount of NT$50,000  is permitted per month.

  • Annual Limit: A maximum cumulative amount of NT$500,000 is permitted per year.

  • Cumulative Transaction limits is exclusive of transaction fees

Q : Which Cash Pick up can I send to?
A : 




 

BRANCH LOGO
BRANCH NAME
BRANCH LOGO
BRANCH NAME
BDO/SM Mall
Landbank
Palawan Pawn Shop
RD Pawnshop
M Lhuilier
Puregold
Cebuana
LBC Express

Q : How long will it take to receive the money for Bank to Bank?

Transaction Speed

  • BPI, BDO, and Landbank accounts: Funds are typically credited within 10 minutes.

  • Other banks:

    • Transactions initiated before 3:00 PM CST will be credited on the same day.

    • Transactions initiated after 2:00 PM CST will be credited on the next business day.

Large Transactions

  • Transactions exceeding PHP 50,000 will be credited within two business days.

Incorrect Recipient Information OR bank account issues

  • Should the provided recipient bank name or account number be incorrect, the processing of the transaction may take 1 to 3 business days, excluding weekends.

  • If the providing bank account has reach monthly limit, dormant or closed, your order won't be credited​​​​

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Transaction still in PAID / PROCESS / DONE for more than 1 day?​

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​​​​​​​​​​​​​​​​Q : How much is the Transfer Fee/Service Fee? 

Our standard service fees are as follows:

  • Bank/GCash Transactions: NT$99

  • Cash Pick-up: NT$149

Please note that promotional offers may periodically reduce these fees. We also offer opportunities to waive service fees through our customer loyalty program (points collection) and referral program.

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Q : What is the business hours for the cash pick up locations ?

Monday to Sunday from 09:00~17:00, except for BDO Remit branches (Monday to Friday)and the business hours may different in the national holidays. 

 

Q : How long will it take to receive the money for Cash Pick up?

within 30 minutes

Q : What is the difference between INSTAPAY and PESONET?​

INSTAPAY VS PESONET 2.png
INSTAPAY VS PESONET 3 .png
INSTAPAY VS PESONET 0.png
INSTAPAY VS PESONET 1.png

NOTE:
BPI, BDO, LANDBANK ay hindi apektado kahit MORE THAN ₱50,001.

​       InstaPay and PESONet are electronic fund transfer services under the Philippines' National Retail Payment System (NRPS) that allow users to transfer funds between participating banks and e-money issuers. InstaPay is ideal for immediate, smaller, or urgent transactions (real-time, up to ₱50,000), while PESONet is best for large or bulk, non-urgent transactions (same-day/next-day, no fixed cap). 

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